How to Set Up Stripe to Accept Credit Cards and Bank Debits

Setting up Stripe on your AthleteOne account will allow you to automate the payment process with your athletes who use Credit Cards and Bank Debits (ACH) to pay for invoices.   

Stripe Fees

Stripe charges 2.9% + $.30 for each credit/debit card transaction, and .8 % for each Bank Debit/ACH transaction.   In addition to the Stripe fee, AthleteOne adds a $3.00 charge for each bank account linked by the athlete.    When athletes use the bank debit there is significant savings over credit card transactions.  Read more about the Stripe pricing

For a $200 charge the first time fees look like this
Stripe fee: .8% , $1.60
Application fee: $3.00
Fees $4.60
Deposited: $195.40
 
Fees after first use:
For a $200 charge the fees look like this
Stripe fee: .8% , $1.60
Application fee: $0.00
Fees $1.60
Deposited: $198.40
 
Stripe Credit Card Fees
For a $200 Credit/Debit charge the fees look like this
Stripe fee: 2.9% +.30 , $6.10
Application fee: $0.00
Fees $6.10
Deposited: $193.90

Create a Stripe Account

Before you can Connect with Stripe, you must have an existing Stripe account. Follow the steps bellow to create a new Stripe Account.

  1. Visit stripe.com and click the Create Account button; then enter your email and password for the new account.
  2. Check your email for a message from Stripe and click the link provided to verify your email address.
  3. After you have verified your email address you can Activate your Stripe account. Stripe account activation requires you to provide details about your business in order to allow you to accept payments.
  4. Once you have completed the Stripe account activation you can continue with Connecting with Stripe below.

Connecting with Stripe

To accept payments from your customers with Stripe, complete the following steps to connect your AthleteOne Account to your Stripe Account.

Navigate to the gear menu in the top right corner of any page in AthleteOne and select My Account.
  1. On the My Account page, click on the Integrations tab.
  2. Click on the Stripe tab 
  3. Click the Connect with Stripe button. You will be presented with a page to connect your AthleteOne account with Stripe. If you have already activated your Stripe account, you can click the Connect with my Stripe Account button. If your Stripe account is not activated you can activate it by completing the activation form shown.
  4. After pressing the Connect with my Stripe account button you will be redirected back to AthleteOne. 
  5. Your AthleteOne account is now ready to accept Credit Card and Bank Debits (ACH) payment from Stripe.

Accepting Credit Card with Stripe


Once you have Stripe connected to your AthleteOne account, your customers can pay invoices with a Credit Card. If you have both Stripe and PayPal set up on your AthleteOne account, customers can choose which payment method to use.   


When the customer chooses to pay with a Credit Card, they will be presented with a form to enter their card details and make the payment. If they have paid with Stripe previously they can choose to use the card on file or submit new card details.

Accepting Bank Debit with Stripe

Once you have Stripe connected to your AthleteOne account, your customers can pay invoices with a Bank Debit (ACH). If you have both Stripe and PayPal set up on your AthleteOne account, customers can choose which payment method to use. 
Here is an example flow when the Athlete Connects their bank account.

1. Add Bank Account

  
2. Confirm to add the bank account with our Plaid integration. 


3. Search for you Bank.  Only US and Canada banks are supported currently


3. Authenticate directly with your Bank.  


4. Select the checking account to pay the invoice.


** When accepting credit or bank ACH payments, we do not store any of the account data on our app. The data is securely transmitted to Stripe via secure transmission protocols for dealing with personal and confidential information.

Disconnecting from Stripe


If you no longer want to accept Credit Card payments from Stripe, you can disconnect your AthleteOne account from Stripe.
  1. On the My Account page, click on the Integrations tab.
  2. Click on the Stripe tab 
  3. Click the Disconnect Stripe button
After your AthleteOne account has been disconnected from Stripe, your customers will no longer be able to use Credit Cards to pay via Stripe.

Limitations

There are some limitations to be aware of when using Stripe to accept payments with AthleteOne. Please review the list below.
  • Refunds can be made from the Payments in Stripe, but they will only be recorded in AthleteOne if the refund is initiated in AthleteOne.
  • You can Disconnect your Stripe account from AthleteOne in Stripe, but you must still use the steps above to disallow Credit Card payments from your AthleteOne account.  
  • Refunds can only be for the total amount of the invoice.See also: My Account Setup,

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